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Event Rescheduled

Smart Communication & Connected Business EXPO 2020 and All Co-Located Events Rescheduled for 15th & 16th September 2020 Due to Increase in International Travel Restrictions

The organiser of leading technology show Smart Communication & Connected Business Expo (18-19th March 2020, ExCel, London), has been closely monitoring updates on the spread of the COVID-19 Coronavirus. The global impact of this situation, not least upon international travel and resulting restrictions imposed by many organisations, means that after discussions with all parties we have taken the decision to postpone. The event will now take place on the 15th & 16th September 2020 at ExCel, London. This will include all events co-located with Smart Communication and Connected Business Expo 2020 including Call & Contact Centre Expo and Customer & User Experience Expo.

We are committed to delivering high quality events both in terms of content and attendance; the postponement of this year’s event ensures this will be the case for 2020. While this has not been an easy decision, we feel it is the right one in the current environment.

We are of course, in ongoing communication with our exhibitors, speakers, attendees, partners and suppliers. Those we have managed to speak to thus far have been exceptionally understanding.

If you are affected and the team hasn’t managed to reach you yet, please know that we will be in touch very shortly. Alternatively please contact the Event team directly at

Thank you for your understanding and support, we look forward to welcoming you later in the year.