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ExCeL LONDON

Sean Taylor: Speaking at the Smart Communication + Connected Business Expo

Sean Taylor

CEO  -  Content Guru

The Latest Trends in Customer Engagement and Experience

Join Sean Taylor, CEO of Content Guru, to explore the latest innovations within communication and customer experience. Find out how to create a 360 degree customer journey that makes engagement with your customer base easy across all channels, and discover why technological progression is more important than ever in todays always-on, digital world.

3 key delegate takeaways from session:

- Crafting a next-generation omni-channel engagement strategy to stay ahead of the game in a world in which CX is a key business differentiator
- Intelligent Automation Vs. AI finding the value
- Comprehensive customer journey mapping

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