Client Happiness & Brand Guardian
Avant Guard methods of inspiring self awareness in your teams to supercharge your engagement and workplace happiness!
In the world of omnichannel and tech dominating the conversation and contact centre efficiency and outreach, we’re bringing ‘human’ back.
The workplace is ever evolving and disengagement is estimated to be costing the UK economy £348 billion per year. Organisations are taking action to improve employee engagement and ultimately improve their bottom line.
But with so many engagement solutions, both online and offline how do companies cut through the noise and select the right tools and initiatives that align with their brand ethos, customer promise and internal culture?
We’ll be sharing our award winning methodology with case studies and results by introducing singing and on purpose behaviour in the workplace delivering improvements in NPS, CSAT, ESAT, Sickness and Attrition.
3 key delegate takeaways from session:
• The human side of engagement
• Inspiring self awareness and ownership in individuals and teams.
• Tried and tested methods of gaining emotional and financial return on investment from your engagement initiatives.