Smart Connections and Connected Business Expo logo

18 & 19 MARCH 2020

ExCeL LONDON

Jamie Anderson: Speaking at the Smart Communication + Connected Business Expo

Jamie Anderson

Chief Growth Advisor  -  User Testing

Empathy and Intuition: Two Driving Factors for Business Growth

Companies spend billions of dollars creating digital initiatives to better serve the connected consumer, but as they’ve gone about it, too many businesses are forgetting a crucial element—the need to engage with customers on a human level. Join us to learn how you can bridge the empathy gap between your company and your customer to drive business growth.

3 key delegate takeaways from session:

- Key steps to scaling customer empathy across your organization
- The growth benefits of developing customer intuition and empathy
- Learn who is getting it right and how they are using Human Insight to become leaders in customer loyalty



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