Director Competitive and Market Intelligence
Breaking down silos and improving collaboration to wow customers, enhance productivity and drive revenue.
Chris Marron, Director of Competitive and Market Intelligence at 8x8, will explore the importance of collaboration and cross-functional cooperation in driving customer experience and profitability, investigating the benefits driven by breaking down silos between front and back-office functions to drive meaningful business benefits.
3 key delegate takeaways from session:
• How to address the primary challenges holding businesses back from delivering great customer experiences
• The business value of enabling collaboration across the business
• How to transform the way employees communicate with customers - and with each other
• Real-life success stories from customers that streamline communications