2020 Programme

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Why you shouldn't trust white papers to select your next contact centre solution

10 Nov 2020
Theatre 15 - Smarter Collaboration

In an increasingly saturated market, the ability to see past the marketing jargon is growing harder each year. To cut through the complex feature lists and understand what is actually deliverable should remain the ultimate goal. Market analysts like Gartner and Forrester provide a path to success but what are the alternatives.

3 key takeaways from session:

  • Learn how to quickly shortlist solutions with our free methodology tool.
  • Learn how to compile your requirements and build a budget without engaging providers.
  • Learn how to look beyond marketing jargon to identify what is real and deliverable for your organisation.
Joel Barnett, Lead Consultant - StableLogic
Theatre 15 - Smarter Collaboration: Sponsored by 8x8